Cookie Policy
Last Updated: September 22, 2026
This Cookie Policy explains how Bluaah ("we", "us", "our", or "Agency") uses cookies and similar technologies when you visit our website, use our client portal, create an account, or use our services.
This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.
1. What Are Cookies?
Cookies are small text files that websites store on your device when you visit them.
Cookies allow a website to recognize your browser, remember information about your visit, maintain sessions, improve security, and provide certain functionality.
We may also use technologies similar to cookies, including:
- Local storage;
- Session storage;
- SDKs;
- Similar tracking or storage technologies.
For simplicity, this Policy refers to all such technologies as "Cookies" unless otherwise specified.
2. Why We Use Cookies
We may use cookies for several purposes, including:
- Keeping users signed in;
- Maintaining secure sessions;
- Protecting user accounts;
- Preventing unauthorized access;
- Remembering preferences;
- Maintaining website functionality;
- Understanding website performance;
- Diagnosing technical issues;
- Improving our services;
- Measuring website usage;
- Providing analytics where applicable;
- Supporting communications and marketing where legally permitted.
Not every type of cookie described in this Policy will necessarily be used on every part of our website.
3. Types of Cookies We May Use
Cookies used by our website may generally fall into the following categories.
3.1 Strictly Necessary Cookies
These cookies are necessary for the website or client portal to function properly.
They may be used for:
- Authentication;
- Login sessions;
- Security;
- User identification;
- Maintaining session state;
- Preventing fraudulent activity;
- Protecting against unauthorized access;
- Maintaining essential website functionality.
For example, our client portal may use a secure HTTP cookie to maintain an authenticated user session.
Because these cookies are necessary for providing requested functionality, disabling them may prevent you from using certain parts of the website or client portal.
Where permitted by applicable law, strictly necessary cookies may be used without separate consent.
4. Authentication Cookies
When you sign in to your client account, we may use authentication-related cookies to maintain your login session.
These cookies may allow the website to determine that you are an authenticated user and provide access to the appropriate account and project information.
Authentication cookies may contain session identifiers or other authentication-related information.
We aim to configure authentication cookies using appropriate security settings, which may include:
- HttpOnly
- Secure
- Appropriate SameSite settings
- Appropriate expiration periods
Authentication cookies should not normally contain a user's password.
5. Security Cookies
Security-related cookies and similar technologies may be used to:
- Detect suspicious activity;
- Prevent unauthorized access;
- Protect user accounts;
- Detect abuse;
- Maintain secure sessions;
- Protect our infrastructure.
These technologies may work together with server-side security controls and logging.
6. Functional Cookies
Functional cookies may allow the website to remember information that improves your experience.
Examples may include:
- User preferences;
- Interface preferences;
- Selected settings;
- Session preferences;
- Previously selected options.
If these cookies are disabled, some convenience features may not work correctly.
7. Analytics Cookies
Where we use analytics services, cookies or similar technologies may help us understand how visitors use our website.
Analytics information may include:
- Pages visited;
- Time spent on pages;
- Navigation patterns;
- Browser type;
- Device type;
- Approximate geographic information;
- Referral sources;
- Website interactions;
- Performance information.
Analytics data may be used to:
- Understand website usage;
- Improve website design;
- Identify technical problems;
- Improve performance;
- Understand which features are useful.
Where required by applicable law, we will obtain appropriate consent before using non-essential analytics cookies.
8. Third-Party Cookies
Some services used on our website may place cookies or similar technologies on your device.
These services may include, depending on the features we use:
- Analytics providers;
- Cloud services;
- Payment providers;
- Authentication providers;
- Customer support tools;
- Error monitoring services;
- Embedded content providers;
- Marketing platforms.
Third-party providers may process information according to their own privacy policies.
We do not control all third-party cookies and recommend reviewing the relevant third party's privacy policy for more information.
9. Cookies Used by Our Client Portal
Our client portal may use cookies or similar technologies to provide essential functionality.
These may be associated with:
- User authentication;
- Session management;
- Security;
- Account access;
- Project access;
- User preferences.
Because the client portal requires authentication to provide personalized project information, disabling essential cookies may prevent the portal from functioning correctly.
10. Cookie Duration
Cookies may remain on your device for different periods.
Session Cookies
These cookies are generally deleted when you close your browser or when the relevant session ends.
Persistent Cookies
These cookies remain on your device for a specified period or until you manually delete them.
The duration of a particular cookie depends on its purpose and configuration.
We aim to retain cookies only for as long as reasonably necessary for their intended purpose.
11. First-Party and Third-Party Cookies
First-Party Cookies
These cookies are set directly by Bluaah or by systems operating on our behalf.
They may be used for:
- Authentication;
- Security;
- Session management;
- Website functionality;
- Preferences.
Third-Party Cookies
These cookies may be set by third-party services that operate on or through our website.
They may be used for:
- Analytics;
- Payment processing;
- Embedded services;
- Monitoring;
- Other third-party functionality.
12. How We Obtain Cookie Consent
Where applicable, we may display a cookie consent banner or preference mechanism when you first visit our website.
Depending on the type of cookie, you may be able to:
- Accept optional cookies;
- Reject optional cookies;
- Manage cookie preferences;
- Change your preferences later.
Strictly necessary cookies may remain active because they are required to provide services or functionality requested by you, subject to applicable law.
13. Managing Your Cookie Preferences
You may manage cookies in several ways.
Through Our Website
Where a cookie preference tool is available, you can use it to manage optional cookies.
Through Your Browser
Most browsers allow you to:
- View cookies;
- Delete cookies;
- Block cookies;
- Block third-party cookies;
- Configure cookie preferences.
Browser settings vary depending on the browser.
14. What Happens If You Disable Cookies?
Disabling cookies may affect your experience.
For example:
- You may be logged out;
- The client portal may not function properly;
- Authentication may fail;
- Certain preferences may not be remembered;
- Some website features may become unavailable;
- Analytics preferences may not be saved.
Essential cookies are generally necessary for the secure operation of the client portal.
15. Cookies and Personal Information
Some cookies or identifiers may be associated with information that can identify or relate to an individual.
Where cookie information constitutes personal data under applicable law, we will process it in accordance with our Privacy Policy and applicable data protection requirements.
Cookie information may be used together with other information for purposes such as:
- Authentication;
- Security;
- Service delivery;
- Analytics;
- Website improvement.
16. Security of Cookies
We take reasonable measures to protect information associated with cookies.
Depending on the purpose of the cookie, security measures may include:
- HTTPS;
- Secure cookie attributes;
- HTTP-only cookie attributes;
- Appropriate SameSite configuration;
- Access controls;
- Server-side validation;
- Session expiration;
- Security monitoring.
However, no internet-based system can guarantee complete security.
17. Authentication and Cookies
Our website may use cookies to maintain authenticated sessions.
We may use security mechanisms such as:
- HttpOnly
- Secure
- SameSite
where technically and legally appropriate.
These settings are intended to reduce risks such as unauthorized client-side access to authentication cookies and certain types of cross-site attacks.
The exact configuration may vary depending on the technical requirements of our platform.
18. Local Storage and Similar Technologies
In addition to traditional cookies, our website may use technologies such as:
- Local Storage;
- Session Storage;
- IndexedDB;
- Browser cache;
- Similar browser-based storage mechanisms.
These technologies may be used for:
- Temporary application data;
- User interface preferences;
- Performance improvements;
- Client-side application functionality.
Where such technologies are used for purposes that constitute tracking or processing of personal information, we will handle them according to applicable law.
19. Cookies for Security and Fraud Prevention
We may use cookies and similar technologies to identify suspicious activity and protect our website.
This may include detecting:
- Automated abuse;
- Unusual login activity;
- Suspicious sessions;
- Unauthorized access attempts;
- Fraudulent behavior.
Security-related information may be retained for as long as reasonably necessary to protect our systems and users or comply with legal obligations.
20. Changes to Our Use of Cookies
Our use of cookies may change as our website and services develop.
For example, we may introduce:
- New analytics tools;
- New security technologies;
- New client portal features;
- New communication tools;
- New payment systems.
If we introduce cookies that require consent under applicable law, we will provide appropriate consent mechanisms before activating them where required.
21. Third-Party Privacy Policies
Third-party services operating on our website may have their own privacy and cookie policies.
You should review the policies of those providers if you want to understand how they process information.
Examples of third-party services may include cloud infrastructure, analytics, payment providers, communication platforms, and embedded services.
22. Children's Privacy
Our website and services are not intended to knowingly collect information from children in violation of applicable law.
We do not intentionally use cookies to collect personal information from children where such collection is prohibited by law.
If you believe that information relating to a child has been collected improperly, please contact us.
23. Your Privacy Rights
Depending on applicable law, you may have rights relating to personal information collected through cookies and similar technologies.
These may include rights to:
- Request information about personal data;
- Request correction of inaccurate information;
- Request deletion where applicable;
- Withdraw consent where applicable;
- Raise privacy complaints;
- Exercise other rights provided under applicable law.
For more information, please refer to our Privacy Policy.
24. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact us.
Bluaah
Support Email: support@bluaah.com
Website: https://bluaah.com
25. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
When we make changes, we will update the "Last Updated" date at the beginning of this Policy.
Where required by applicable law, we may provide additional notice or request consent for material changes.
26. Acceptance
By continuing to use our website after being presented with applicable cookie information or preferences, you acknowledge the practices described in this Cookie Policy to the extent permitted by applicable law.
Where consent is legally required, we will obtain consent through an appropriate mechanism before using the relevant cookies.